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IT Services

Parents, Family & Visitors

IT information for Parents

When sending your incoming student off to university, you probably have a few questions to ask about computers, IT assistance services and more.

What kind of computer should my student bring?

Just about any computer with a modern (2 to 3 years old) operating system will work, including Mac, Windows and Linux. Most students choose laptops for the mobility, but desktops are OK too. If you do go with a laptop, get the extended warranty and damage insurance as they tend to get fairly beat up. Our environment also works with most tablets and phones. You can take a look at the Incoming Students and All Students section of our site for more detailed information.

If my student has problems, how do they get help?

We have a great Student IT Helpdesk to help out with just about any computing problem your student might have.

Can I connect when I’m on campus?

Yes, see our visitor section to get details on how to connect when you are on campus.

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Apply to Western

Apply to Western

We understand that applying to a university can be daunting, which is why we make our admission process as simple and straightforward as possible. Learn more about applying to your program of choice at Western.

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Visit Western

The best way to find out what makes Western such a special place is to experience it for yourself. Our student-led tours give you an insider’s perspective on everything from academics to student life.

Alumni Community

Alumni Community

We keep the Mountaineer spirit going strong within our alumni community. Whether getting together with friends at an annual event, making a donation or mentoring a student, graduates continue to play an important role in the Western community.